Even in today’s digital world, the consumer wants to feel like the brand is talking specifically to them. Human interaction through the screen has become more important than ever. Your content marketing creates a direct path to the consumer and can touch them at the right point in the buying cycle. I wouldn’t say that it’s the year of personalization, but people don’t mind being interrupted with a brand message as long as it is on point and interesting. Personalization in your content marketing will help you foster a deeper relationship between your brand and product and your consumers. By personalizing your marketing tactics, you are tailoring your messages to your audience you are able to identify your customers needs.
Many marketers know how important it is to have a marketing strategy that includes traditional and non-traditional marketing methods. With the rise of digital, many marketers are leaning of social media marketing and relationship building to supplement other methods such as email marketing.
Content remains king. Like most businesses, your business are probably struggling with time to keep your blog and website content updated, what to post on your blog, and with how to speak to today’s consumers. Content marketing is not a new concept. Content marketing and storytelling are more than advertising, they are about showing your current and potential consumers who you are. It’s about creating content that provides value to your audience that is consuming it.
Today’s consumer receives their media differently than they did a few year ago. Plus, Social Media and Digital communication have transformed how businesses communicate with buyers. Rather than just putting together a brochure to hand out, marketers need to take that brochure a step further and put that brochure digitally in content form on their website. This was previously done by direct mail pieces and advertorial content in magazines. Today it is more important than ever for small businesses to have a content marketing strategy.
Here are 5 reasons your small businesses needs to do content marketing.
1. Boost Organic Search Visibility
Today, marketers are creating more content than they ever have before. Creating a ton of content is good, but what is even better is creating quality content that resonates with your consumers. This is an area that small businesses can level the playing field with their competitors and really stand out from the crowd. By creating content regularly, I don’t mean writing a blog post once a month, I mean posting content on your blog a couple times a week. By creating regular content you can boost your organic search visibility, and propel you to the top of the search results. With a content strategy focus on answering consumer questions and being helpful by providing them with the information that they are seeking, you will be become the authority on the topic and be a source of reference for them. Turning the consumer from a 1 time buyer to a brand supporter for life.
2. Increase Web Traffic
One of the main goals of every business, besides increasing sales, is to increase website traffic. One way to do this is by through content marketing. Creating regular content on your website is a must. The more content that you are able to produce, the more information you will be able to share on your social channels, the more links there will be to your business in the organic search results, and the more opportunities that potential consumers have to find you. Google has a tendency to prioritize new content and give presence to businesses / organizations that add fresh content regularly. Plus, businesses that have an active blog, have more indexed pages on the search engines that ones that do not. If you are not adding updated content regularly, you would be missing out on a ton of organic search traffic.
3. Build Consumer Loyalty
Once a consumer makes a purchase, you don’t want them to disappear and not come back. One way to keep them coming back is by providing great content. They have already bought a product from you so they do not need the hard sell, they want to learn about new products and offerings and to learn something about you that they may not have known before. Be helpful in your content and the consumer will keep coming back. This is the perfect opportunity for you to build a relationship with the consumer. Understand their wants and needs and solve their problem through your story. Consumers want to do business with a brand that they trust.
4. Content Builds your Brand
Everything that you do online is about building your brand. Content is every where today. Your billboard, radio or TV commercial may entice a consumer to come to your website, but your content will keep them on your site longer and keep them coming back for more. To do that, you need to create great content. Content can be anything from a blog post, Twitter post, Facebook or Instagram update, or a YouTube Video, you just have to have it all working together. Creating content is today’s version of word of mouth advertising is a great way for you to introduce your business to new audiences and retain your past consumers. This will also help to get consumers talking and sharing about your business to their networks, which is a huge win.
5. Creates Longer Customer Retention
It is a lot easier to sell to an existing customer than it is to new customer. Once a person buys from you they are more likely to possibly like you on Facebook, follow you on Twitter or sign up for your newsletter. This allows you to keep those customers updated with new product offerings and services, tips and insights, and build a relationship with them, providing numerous upselling opportunities for you. Content allows you to talk with the customer long after they have purchased from you.
Content can be a very powerful tool in your marketing strategy. How are you using content in your marketing plan?
I am a huge sports fan. The drama. The intensity. That during a game you can jump on twitter, tweet your thoughts, and participate in discussion / banter with other sports fans. Participating in sports as a kid teaches you so much about teamwork, how success requires hard work, how to win with class and loss with dignity. But as a fan there are so many things you can learn from it as well, including leaderships lessons, marketing lessons, dealing with pressure and stress, and much more. Sports breeds competition and a lot can be learned and translated into everyday life from competing in athletics. Being a marketer myself, and someone who was not gifted with the talents to be a professional athlete but with dreams of being a marketer for a pro sports team, here are several valuable lessons I have learned from sports marketing.
Creating videos has always been an interest of mine, ever since I was a little kid I thought I would end up as a TV broadcaster. I have been extremely fortunate to be able to incorporate my interest in video into my marketing career.
Music is a lifeblood. These first 2 videos were music videos I masterminded during my 9 years at Visit Lake County. The first one of the final video to the Lake County Song search that I created and generated 75K views on social media the first week of the videos launch. The video is set to the tune of the contest’s winning song, sung by Dylan Kroll. The second one is the first music video that I orchestrated was set to the tune of the American Authors hit single, Best Day of My Life, that we had Lake County artist Justin Yates sing.
|Lake County Song Search final video. You can read all about it here.|
|Visit Lake County - 'Best Day of My Life' Music Video|
I was able to put my broadcasting knowledge and reporter dreams to use during my 9 years at Visit Lake County, as the mastermind behind their video strategy and host of the Enjoying the Ride Around Lake County webisode series.
Your marketing plan needs to include a content marketing strategy. The days of just posting on Social Media are over, as are the days of just refreshing your website. Whether you are a destination marketing organization (also known as a CVB (convention and visitors bureau)) or a small business, it is critical to generate content on your site. Success is having a plan behind what you publish and the right team, and brand advocates, to execute the plan.
What I have noticed in the tourism world, is that many destination marketing organizations do not have a blog where they are generating content or enough content on their website. Basically, their websites look like a phone book directory, with the name of their partner business name, address, phone number and a brief description. Tell the consumer more instead of listing all of your restaurants. What makes your dining different than my hometown? What is your area famous for? What your popular local restaurant?Also, instead of making the consumer sort through all of your restaurants, separate them out into different types of food categories, to make it easier for them to find what they are looking for. If you are a small business, tell your story. What makes you the best xyz in your industry, tell me a little bit more about you, show me when upcoming events are happening at your business. Basically, you want to keep the consumer coming back to your website. Here are several reasons why you need a content strategy for your business.
Why start a blog called Healthy Digital Living? I had set-up a generic blog years ago, that I would randomly post things to. I concentrated so much on the brand and company that I was working for and didn’t really brand myself. In December 2015, I felt it was time that I started to get some of my thoughts and knowledge out of my head and on paper, as there was a lot going on in there and it would provide me with a place that I would lose or forget my thoughts. My wife was on a journey of weight loss and healthy eating and I kept hearing the questions that people were asking her about it. I kept telling her and myself, we should start a blog about it and educate people. But yet, I wanted someplace to share my marketing knowledge, from there Healthy Digital Living was born. Read more
At first I was kind of underwhelmed by the big game commercials. That was, until I saw the Doritos Baby commercial, as a father I could relate and my wife and I both laughed out loud when we watched it. We actually both agree that was our favorite commercial. For me, that was until the third quarter of the game, when the Toyota Prius bank robbery chase commercial aired. Now, I am I a little biased on this one because some of the highway chase scenes were filmed on the Amstutz Highway in Waukegan, IL and you see the city of Chicago.
When I first joined Twitter back in 2007, it was a different time. Twitter was in it’s infancy, ad agencies didn’t see the value, but us marketers did. It was a way for people to connect with people, learn from others who they may never have met and interact with brands. It was a place where the early adapters would have conversations with brands, reporters other folks in their industry, etc. I have met some amazing, awesome, smart people on Twitter that I still connect with today.
Today, over one billion Tweets are sent every three days. It is a different time. There are more people on the platform than ever before. More people are engaging with hashtags, brands, sporting events, etc. It is a place where live marketing can happen in a moment, hence the Oreo lights out ad (You can still dunk in the dark), when the power when out during the Super Bowl a few years ago. Read more
It’s that time of year. When marketers send out e-newsletters in droves, announcing Black Friday deals, store hours, when Santa will be at their location, flights to get home for the holidays, etc. My inbox gets filled up more this time of year, than any other time. The holiday season is upon us.
E-mail marketing should be one of the pillars of your content marketing strategy. Social Media is great to mention your Black Friday deals, holiday items, etc, but as a marketer I like to think of Facebook and Twitter, etc, as rented platforms. Everybody’s favorite past time is complaining about the changes that Facebook makes to it’s platform, how brands are not getting the organic reach as they have in the past, etc. Technology changes fast and there are new social media platforms coming out just as fast; that consumers are flocking too. Everyone is always trying to be on the next great thing. These platforms can go away at any moment and everything you have built will be gone. Don’t get me wrong, social media is an extremely important component to your marketing strategy. Read more